If you and the recipient of your mail are both using Outlook, you can retrieve a message that you need to change, or wish you hadn’t sent. To do this, the recipient must be logged on, using Outlook and the … Continue reading →

What you want to do is send using BCC (blind carbon copy) field, as opposed to TO or CC (carbon copy) field.

You wouldn’t write a letter to a client or prospect on plain paper instead of your letterhead, would you? Then why send out e-mail without letterhead’s Internet equivalent? Your e-mail signature or SIG identifies your organization and lends a professional … Continue reading →

I don’t know about you, but when messages arrive in my inbox I find it distracting. I know that for most efficient use of my time, important but not urgent tasks, like my volunteer work, should be grouped and dealt … Continue reading →