E-MAIL THREADS: Save time, money and frustration

‘Keeping the thread’ offers e-mail users many benefits and saves everyone time and money. It ensures:

1. all threads on the topic are contained in one email
2. older emails with that same subject line can be ignored/deleted
3. people don’t waste time sifting through multiple messages trying to find out what they need
4. things don’t get lost in the fray

7 Things to Remember When Responding To An E-mail Message

1. Reply to all (so everyone is in the loop)
2. Respond on the latest email with that subject (so correspondence is not lost)
3. Retain subject line (keeps all threads on same topic together)
4. Stay on topic (subject line)
5. Create new email for new/unrelated topics that arise (so subject lines are)
6. Keep conversations to the topic described in the subject line
7. Create a new email for new topics (ensures subject line describes content)

4 Tips For Creating A New E-mail Message:

1. Ensure there’s not already an open email on this topic (multiple emails on same topic make it very hard to follow the thread and risk things being missed)
2. Use subject lines that describes the topic succinctly (for all involved)
3. Include keyword e.g. your domain name in subject line (for filtering /filing purposes)
4. Email to only those who need to be involved (time is money)